Patient Privacy & Data Security
At Harpenden Sportsnspinal, we take the privacy, security and confidentiality of your personal information seriously.
As a healthcare provider, we understand the importance of protecting your personal and medical information and are committed to handling your data responsibly and securely.
How We Protect Your Information
We use secure systems and processes to help protect your personal information, including:
- Secure website encryption (SSL)
- Secure patient record systems
- Password-protected clinical software
- Restricted staff access to patient information
- Secure payment processing providers
- Regular software and security updates
Your Medical Records
Any information you share with us during your assessment or treatment is treated as confidential and stored securely in accordance with UK data protection legislation and professional healthcare standards.
We only collect information that is necessary to provide safe and effective healthcare.
How We Use Your Information
We may use your information to:
- Provide healthcare services
- Communicate about appointments
- Respond to enquiries
- Process payments
- Meet legal and professional obligations
We do not sell your personal information to third parties.
GDPR and Data Protection
Harpenden Sportsnspinal is committed to complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
You have the right to request access to the personal information we hold about you and to ask for corrections where appropriate.
Safe and Evidence-Based Care
Our clinicians use evidence-based assessment and treatment approaches to help ensure that recommendations are appropriate, safe and tailored to your individual needs.
Where appropriate, we may recommend additional investigations, referral to another healthcare professional or alternative treatment options if we believe this is in your best interests.
Contact Us
If you have any questions about how your information is stored or used, please contact Harpenden Sportsnspinal and we will be happy to help.
